FOR DESIGN & CRO TEAMS

Bring evidence to the next design decision.

Explore how visitors interact with key pages and where tracked journeys break down. Cromojo helps your team turn behavioural observations into more focused website recommendations.

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Switched from a competitor to Cromojo and couldn't be happier, it's just so simple and you can get started in as little as 5 minutes! No fluff + auto-pilot = the dream!
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Maxime Servais
Software Developer @Ethereum Ecosystem
At a glance

Connect what visitors do with what you want to improve.

Use behaviour, funnel data and conversion goals to give design reviews a clearer starting point.

  • Observe the journey: Review recorded visits and interaction patterns.
  • Locate the friction: Find drop-offs around important website steps.
  • Support the proposal: Connect recommendations with measurable outcomes.
The problem

A strong opinion is not the same as visitor evidence.

Teams can agree that a page needs work without agreeing on which problem the redesign should solve.

1
Problem

The brief starts with a preferred solution.

A new layout or CTA can be proposed before anyone has reviewed the existing behaviour.
2
Problem

Conversion charts leave out the interaction.

A drop-off shows where to investigate but not what a visitor encountered.
3
Problem

Success is not defined clearly enough.

Without a tracked outcome, it is difficult to assess what happens after the design ships.
Session Replay + Heatmaps

See the page through recorded visitor behaviour.

Review clicks, scrolling and navigation to understand how visitors use your website. Gather examples that help the team ask better questions about layout, hierarchy and interaction.

  • Watch recorded visits to key pages.
  • Review click and scroll patterns.
  • Investigate overlooked content and confusing paths.
Cromojo feature preview
Funnels + Goals

Give the design problem a measurable context.

Connect the page or interaction under review with a tracked goal. Use funnel steps to identify where visitors stop before completing that action.

  • Define the outcome the design should support.
  • Map relevant tracked steps.
  • Focus the review on a meaningful gap.
Cromojo feature preview
Page Experience + Smart Insights

Include the issues a visual review can miss.

Bring loading experience and surfaced findings into the discussion. Investigate whether technical friction deserves attention alongside content and design changes.

  • Review page-performance evidence.
  • Explore relevant insight findings.
  • Build recommendations your team can assess.
Cromojo feature preview
Benefits

Give every recommendation a stronger foundation.

Start with observation.
Review behaviour before proposing a fix.
Keep the outcome visible.
Define the conversion the journey should support.
Find concrete examples.
Bring recorded interactions into design reviews.
Consider technical friction.
Include performance in the diagnosis.
Strengthen the handoff.
Explain the problem behind the proposed change.
Review what follows.
Monitor tracked behaviour and outcomes after implementation.

Frequently asked questions

Quick answers about Cromojo for design and CRO teams. For setup guidance, visit our Help Center.
Can Cromojo replace usability testing?

No. Replays and heatmaps show recorded behaviour. Interviews and usability sessions help you understand intent, expectations and the reasoning behind that behaviour.

Can we use this for CRO work?

Yes. Goals and funnels help locate gaps, while behavioural tools add context. Your team uses that evidence to develop and evaluate hypotheses.

Does a heatmap prove a design element is ineffective?

No. A pattern is a starting point for investigation. Consider the page goal, traffic and other evidence before deciding what to change.

Does Cromojo automatically redesign pages?

No. It helps your team observe and investigate. Design decisions and website changes remain with you.

Can we measure a design change without revenue tracking?

Yes. Track relevant non-purchase goals such as enquiries or signups. Choose a goal that reflects the purpose of the change.