Session Replay

See what happens behind the numbers

Watch recorded website visits to understand how people browse, click and scroll. Find the friction behind a drop-off and give your next website improvement real visitor context.

Start 7-day trial

View Interactive Demo

Turn a confusing metric into a visit you can explore.

Rated 4.7 stars on G2

Switched from a competitor to Cromojo and couldn't be happier, it's just so simple and you can get started in as little as 5 minutes! No fluff + auto-pilot = the dream!

Maxime Servais

Software Developer @Ethereum Ecosystem

At a glance

What is Session Replay?

Session Replay reconstructs recorded visits so you can see how visitors interact with your website. Follow their navigation, clicks and scrolling to understand what happened around a confusing or unsuccessful visit.

Find the moment worth investigating.

Use recording filters and playback controls to narrow your search, jump between pages and skip inactive time while reviewing a visit.

Replays reflect the activity captured by your recording settings. Masking, consent, excluded pages, sampling and plan limits affect what is available to watch.

Capabilities

Find friction in real visitor behaviour

Visit playback

Follow recorded navigation, clicks and scrolling in a visual replay of the visit.

Flexible playback controls

Adjust playback speed, jump through the timeline and skip inactive periods.

Behaviour filters

Find visits by pages viewed, duration, clicks, scroll depth, rage clicks or U-turns.

Conversion context

Filter by available custom events, goal completions and conversion activity to investigate relevant visits.

Visitor and traffic context

Narrow recordings by source, campaign, country, device, browser and operating system.

Recording controls

Choose masking rules, excluded pages, sampling and consent settings for your site.

Connected features

Put each replay in context

Funnels

Find where visitors drop off, then use recordings to investigate friction.

Goals

Choose the actions that count as conversions for your site.

Custom Events

Use tracked interactions to find recordings relevant to your investigation.

Revenue Analytics

Connect supported payment data to website activity where attribution is available.

Real-Time Web Analytics

Spot a pattern in your analytics, then explore the visits behind it.

Why Cromojo

Understand the experience behind a visit

Start 7-day trial

See where visitors get stuck

Watch interactions in context to investigate confusing navigation, missed clicks and repeated attempts.

Spend less time searching

Use behaviour, page and traffic filters to find the recordings most relevant to your question.

Review visits at your own pace

Speed up playback, skip inactivity and jump between page views without watching every second.

Investigate conversion behaviour

Use available event and conversion filters to compare the visits that reached an outcome with those that did not.

Control what gets captured

Set masking, page exclusions and sampling to fit your site's recording needs.

Connect observation to action

Use what you see alongside your analytics, Goals and Funnels to decide what to test or improve.

Frequently asked questions

Quick answers about playback, recording controls and coverage. For more detail, see our docs.

What does Session Replay record?

It captures website activity that can be reconstructed into a visual replay, including supported page changes, clicks and scrolling. It is not a recording of the visitor's desktop or camera.

How is it different from User Journeys?

User Journeys shows a timeline of tracked activity. Session Replay adds visual playback of a recorded visit, so you can explore the interaction itself.

Where do I find recordings?

Open Recordings in your site's analytics, choose a date range and select a visit to open the player. Access depends on your plan and feature availability.

Can I filter recordings?

Yes. Filters include pages, duration, clicks, scroll depth, rage clicks, U-turns, traffic sources and device details. Available analytics data also supports event and conversion filters.

Can I speed up playback?

Yes. Change playback speed, skip inactivity, move through the timeline or jump between recorded page views.

How do I control sensitive content?

Use the site's recording settings to configure masking and excluded pages. Review your setup before enabling recording, and configure consent for your site's requirements.

Will every visit be recorded?

Not necessarily. Recording must be enabled, and consent, sampling, excluded pages, technical coverage and monthly recording allowances affect which visits are captured.

How long are recordings available?

Availability depends on your plan's retention period. Recordings outside that period, or recordings that have been deleted, are no longer available to replay.

RedTrack Alternatives: 7 Tracking Tools Compared for 2026